Why doesn’t my camera detect the garage door status?
- If you have manually move the camera after installation, or camera’s Initial Viewpoint does not match the original setup, the camera may not detect the garage door status. You may need to reset the initial viewpoint again. Tap Device Settings > Initial Viewpoint to set the camera’s Initial Viewpoint.
- You need affix the garage tags correctly, otherwise there may be detection failures. Please affix the garage tag to the garage door according to the guidance as below.
- If the garage tag is broken, you can download the garage tags at this link, and print they with letter/A4 paper size: https://wp.kamiatech.com/garagecam-tag-download/ .